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April 2025 Quality, Productifity, & Efficiency Yogyakarta

Root Cause Analysis

TUJUAN

There are many methods for solving problems and each has its own characteristics and uniqueness, Root Cause Analysis (RCA) is a problem solving method developed with very strong characteristics in Genba (Real Place), Genbutsu (Real Things) and Genjitsu (Real Fact). Work leaders are the first people who must use this method to help improve their ability to solve the problems faced. The benchmarks for Root Cause Analysis are:

• Effective: The problems that are addressed can be resolved completely to the root of the problem, so that they do not reappear or are prevented from flowing into the next process.
  
• Efficient: Can be done quickly but still prioritizes the process, and analysis according to the case at hand.

TUJUAN

After attending this training, participants will:

• Understand the principles and concepts of RCA
  
• Be able to use the correlation test method with the “Genba” approach
  
• Be able to develop the RCA method in the workplace
  
• Help members solve problems effectively and efficiently

OUTLINE MATERI

1. Basic Problem Solving Techniques
   
2. Genba Thinking Orientation
   
3. Abnormality Identification Techniques (Problems) and Problem Analysis
   
4. Root Cause Investigation Techniques
   
5. Temporary Action and Permanent Action
   
6. Practice and Case Studies
   
7. RCA Implementation in the Workplace
   
8. Presentation Techniques

TRAINING METHOD

Presentation

Discussion

Case Study

Evaluation

FACILITY

Training Kit

Handout

Certificate

Lunch + 2x Coffee Break

Souvenir

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