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Januari 2022 Online Training Quality, Productifity, & Efficiency

Online Training – 7QC Tools & Root Cause Analysis

PENDAHULUAN

The need to meet and exceed customer expectations in a cost competitive environment makes the correct usage of the 7QC (Quality Control) and 7M (Management) Tools imperative today for a unified and systematic approach to team problem solving. The tools help to develop and sustain a strong customer focus and improve all processes by identifying rejects, determining causes, suggesting improvements, and establishing tractability of each process. The 7 QC tools are fundamental for Continuous Improvement.

MATERI

1. Introduction to 7QC and Why to use 7QC Tools?

2. 7QC vs 7M

3. 6 Problem Solving Steps

4. Fishbone Diagram or Cause-Effect Diagram

5. Pareto Chart or Pareto Diagram – a Prioritization Tool and Create ‘Pareto Chart’ in Excel

6. Fishbone Case Study and Pareto Chart

7. What is Weighted Pareto and How To Use This?

8. Graphs and Charts

9. Scatter Plot and Scatter Plot (Excel-2 Case Study)

10. Root-Cause Analysis

• Understand What is Root-Cause Analysis
• Determine The Root Cause of The Problem
• Learn Techniques to Find Out The Root-Cause of The Problem
• Responsibility of the Doer and the Checker for Future Prevention Of Occurrence
• Know How to Prepare The NCR Report, Corrective Action and Preventive Action Effectiveness
• Workshop Activity: Why Why Techniques

11. Intro to 7M Tools and 7M Tree Diagram

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